Shop with Confidence

Show us evidence of our competitor’s advertised price for the identical product advertised 7 days after your purchase. Once we verify the price is genuine (inclusive of delivery or installation costs) and the product is ready for immediate delivery, we will happily match or refund the difference to you.

 Exclusions

  • Conditional offers, such as package deals, cash back, bonus, bulk purchase or limited quantity
  • Trade, special event, club or membership offers, or prices not available to the general public
  • Clearance, seconds or refurbished lines, or ex demonstration or display offers
  • Offers by any resellers, classifieds, auction sites, manufacturers, distributors or importers
  • Offers that require delivery from an overseas based distributor direct to the customer
  • Advertising errors (either ours or competitors)

Tell us more for your claim:

Provide us details for matching price. Please include any evidence in your comments.

Chat with us:

IF YOU HAVE AN ISSUE OR QUESTION THAT REQUIRES IMMEDIATE ASSISTANCE, YOU CAN CLICK THE POP UP ICON TO CHAT LIVE WITH A CUSTOMER SERVICE REPRESENTATIVE. IF WE AREN'T AVAILABLE, DROP US AN EMAIL TO THE LEFT AND WE'LL RESPOND WITHIN 24-48 HOURS.
Message us

Chat with us:

Monday to Friday: 9am - 4pm

Or you can reach us via email at account@stautos.com.au
and expect a response within 24-48 hours.

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