Contact us

Ask about a part, an order or a return.

  • account@stautos.com.au
  • Mon–Fri 9:00 am – 4:00 pm (Melbourne time)

What do you need help with?

We’ll check it fits before you order

From the product page, or the number on your old part

Rego with its state, or the 17-character VIN (no state needed).

Fit Guarantee: send us your rego, VIN or vehicle details before we dispatch. If we confirm the part and it doesn't fit, you get a full refund or a replacement, and we pay the return postage (we email you a prepaid Australia Post return label).

Tracking is on your order page. Sign in to see your orders, or give us the order number.

From your order confirmation email

You have 30 days to return a part. Please contact us before you fit it. Return and refund policy

Business customers get flat-rate discounts and consolidated shipping. See the business page

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Looking for a quick answer?

Most questions about shipping, returns and fitment are answered in our FAQs.

Read the FAQsShipping policy