Privacy policy

PRIVACY POLICY

We value customer privacy and adhere to Internet privacy standards. This privacy policy applies to all users of our website.

For any questions or concerns regarding this policy, please contact us at account@stautos.com.au.

Information Collection:

To provide the best service, we may require information from you when using our website.

Correspondence, including emails, may be collected and stored for sales, support, and account purposes.

We collect information through correspondence with you or your company/entity, including telephone, email, mail, fax, or our website.

Use of Collected Information:

We collect customer details to provide products/services and ensure high-quality customer service.

Correspondence is recorded for service references and staff development.

Storage of Collected Information:

We prioritize the security of your personal information. Sensitive data (e.g., credit card numbers) is encrypted using secure socket layer technology (SSL). We do not permanently store complete credit card details.

We follow industry standards to protect personal information during transmission and upon receipt.

For security inquiries, email us at account@stautos.com.au.

Access to Collected Information:

If your personal information changes or you no longer desire our service, you can correct, update, delete, or deactivate it by emailing us at admin@stautos.com.au.

Orders:

When purchasing a product/service, we may request personally identifiable information for billing and order fulfillment purposes. This may include contact and financial details.

We use this information solely for billing and order processing. In case of any order issues, we will contact you using the provided information.

Communications:

Personally identifiable information is used for essential communications, such as emails, account information, and critical service details. Occasional promotional emails may also be sent. To opt-out, email us at admin@stautos.com.au.

You will be informed when a third party not affiliated with us collects your personal information, allowing you to make an informed choice.

Third Parties:

We may use third parties to provide essential services on our site or for business processes. Your details may be shared as necessary for these services.

These third parties are prohibited from using your information for other purposes, and we do not share data with unrelated parties.

Legal:

We reserve the right to disclose your information as required by law to protect our rights or comply with legal proceedings, court orders, or processes served on our website.

Links:

This policy applies only to the domains www.stautos.com.au, www.servicepartsonline.com.au, and www.serverparts.online. Links to external entities are not covered by this policy.

Changes to Privacy Policy:

We may update this privacy policy, and any changes will be posted on our website. Please review this policy frequently. Material changes will be notified here, via email, or through a notice on our homepage.